Faq

General FAQ

We provide support services at any time you need. Our support team is also available to answer any questions and help you with your implementation. We support our clients through email, chat, phone calls, etc.

Yes, admins can take backups & then restore at any point from the multischool dashboard.

Please visit our website at www.acmoschool.com/pricing. Here you can get all the detailed information about our subscription fee.

Yes, there are separate logins for parents, students & teachers. The different user logins are provided so that they can access their respective information on their dashboard.

Any education institution where there is a need of proper management, Acmoschool is the best to use there. The SchoolEye software is suitable for small, medium-sized and large schools. Moreover, the software works quite well when used even at university levels

As long as you want! You only need to renew the subscription every month/year and can use it for an indefinite time period.

The Parent Portal enables a child’s mother, father and guardians to check student information, Results, attendance and upcoming events it’s extracurricular accounts for a student you can from home, office or anywhere. The real-time link enhances the school’s standing with parents, a must have a facility in today’s 24/7 world

We charge a fixed annual subscription rate per active student with no extra charges. This includes training, support and standard data import. Parent, teacher and staff accounts are free of cost. There is a charge per SMS if you decide to use our communication platform.

The history of your data is kept secure and not even a single document is deleted. All the relevant users have access to their data at any time.

No, acmoschool is a web application accessible through your browser. This means you can access it from any web-enabled computer.

The powerful integrated system of acmoschool provides you 100+ options & value-added services to facilitate the end-to-end process of the institution. Here is a quick view of some features:

Daily reporting & analysis to management, teachers & parents. One-click accounting ledger of all departments. Hostel management Assets Management

Library superpowered by instant books and issue management. 100% documentation and auto-generation etc.

Acmoschool is an ERP system which is a big step towards school automation. After installing Acmoschool forget manual work so that your workload gets reduced. There are many excellent features available in the app, for more reference regarding the app please visit our website at www.acmoschool.com/features, which has more detailed information.

 

 

This application is online-based. You need an internet connection to access all its features like bus tracking, notifications, analytical reports, etc

We accept payment online where customers can pay either via debit card, credit card or through net banking facility. Even if the client is interested in making payment via cheque, we accept the same as well.

Of course, you can.

Well, it never happened in the recent past. We have a sound record of satisfied clients.

Yes, clients’ data will remain 100% secure and confidential in Acmoschool software. The software has also data back-up & restore facility.

Acmoschool is regarded as one of the most robust and scalable school management software encompassing advanced features. Designed and developed with years of research, the software is easy to customize and equipped with several modules. User-friendly interface and affordability are two factors making it one of the most sought after software in the market.

Acmoschool has beautifully designed frontend included at no additional cost with responsive and easily manageable by the admin.

We assure you that your data is fully secured here, you don’t need to worry about your data. Data can never be lost or stole by anyone.

Yes. Actually, Accounting is the strongest part of our software. We provide many modules to help institutions with accounting tasks.

You can send us the data by exporting the previous data from your existing software. Nowadays any desktop-based software gives the facility to export existing data in CSV or Excel format. Our team will help you convert that data in a format that can be imported in Acmoschool. If your data is in any other format other than CSV or Excel, we will try to convert it if possible.

You can access our complete demo here (https://demo.acmoschool.com). Further if you want to test the software with your school data you need to register an account here ( https://acmoschool.com/register )(No credit card required). Create an instant instance of your school on the cloud, then import the data and start testing the platform. In case any help is needed or want to extend the trial please feel free to contact us. Given the nature of the system, it is not feasible for us to set up a trial for each customer, but our demo is set up to enable you to experience the full range of features along with the intuitive interface we’ve designedYou can access our complete demo here (https://demo.acmoschool.com). Further if you want to test the software with your school data you need to register an account here ( https://acmoschool.com/register )(No credit card required). Create an instant instance of your school on the cloud, then import the data and start testing the platform. In case any help is needed or want to extend the trial please feel free to contact us.

Given the nature of the system, it is not feasible for us to set up a trial for each customer, but our demo is set up to enable you to experience the full range of features along with the intuitive interface we’ve designed

Surely you can use Acmoschool if your child’s school has set up our school management system.

Yes. The information of all students is easily accessible. All the information is stored as academic session history which specifies all the data related to the student in any specified session (including fees & fine records)

Just contact our experts to meet your requirements. Our software is highly customizable therefore you can add or delete anything with simple changes in settings.

We collect legacy data.

Your previous year’s data will be configured into the system. You just have to give us the legacy data in excel format. We also provide a pre-defined data collection sheet to every user at the initial stage of implementation. You just have to submit the data in the sheet and send it to our team. Entire data will be configured in the system within two days with high security.

Yes, we do. We will provide training through webinars, phone. And if you want, a person can also come there to provide training. You might need to pay some extra money if it is not included in your support package.

 

No. We always believe in making a long-term relationship with our customers therefore never hide any details from them. Our professionals will tell in detail the total initial setup cost, monthly charges or additional support charges…

As soon as you contact us, we try to get you clear with your issues quickly. We understand the value of your time, our support services are very quick and we are always ready to help you.

 

Updates & maintenance at Acmoschool is completely free of cost for the normal plan. We won’t debit any charges without your proper approval.

Software/Tech FAQ

Acmoschool is the complete school management platform that makes your school/institute smarter. Acmoschool connects students/parents/teachers in a better way. It helps schools to manage their entire school administrative data such as Fee collection, Payments, Expenses, Payroll information etc. The entire team of Acmoschool has developed an on-the-go multi-functional and customized platform to bring out the best solution that meets the needs of the educational institution ensuring the quality of education.

Yes, Acmoschool executes all queries from a centralized system (server). The client needs the internet to send queries and get back results. Though we are working on the offline-first app in which some features will work offline.

Acmoschool is a Client-Server application for which technically Internet is not required but we suggest our client have an Internet connection so we can support them well using various desktop sharing software.

Users with necessary access rights at any time can export the data from the system in each module into Excel format .

Change is inevitable. Change is a necessary thing in technology and so as we perform. Acmoschool is flexible to adopt new technology and customization when needed. The vast amount of new features and functionalities are added every year which has always been beneficial for Education entities.

 
 

In acmoschool, GPS based tracking service provides an accurate and real-time position of buses so that parents check the exact location of their ward’s bus on their phone

Acmoschool application will be available on or above 4.1.3 version of Android OS.

No, acmoschool is a web application accessible through your browser. This means you can access it from any web-enabled computer.No, acmoschool is a web application accessible through your browser. This means you can access it from any web-enabled computer.

Yes. Actually, Accounting is the strongest part of our software. We provide many modules to help institutions with accounting tasks.

You can send us the data by exporting the previous data from your existing software. Nowadays any desktop-based software gives the facility to export existing data in CSV or Excel format. Our team will help you convert that data in a format that can be imported in Acmoschool. If your data is in any other format other than CSV or Excel, we will try to convert it if possible.

Apparently, you have various options to fetch the data within minutes

Obviously, this latest software is configured to meet all requirements of a school or college irrespective of its size and profile. With its easy to use functions, the administration can manage all kinds of reports in a hassle-free manner.

No, but we are working on an offline-first alp in which some modules can be accessed offline

However, there is a possibility for this, but you essentially have to discuss this with our experts.

Web-based software itself means an online solution.

We support recent versions of Safari, Firefox, and Chrome as well as Internet Explorer.

There is no fixed term contract. You can pay per month and cancel at any moment.

Yes, parents can pay fees of their wards from their dashboard.

Acmoschool has proven of great use for everybody. Administrators, teachers, students, parents/guardians, and other staff members find it convenient to use. To know more about this software, you could refer to the page of features without any hesitation or restriction.Acmoschool has proven of great use for everybody. Administrators, teachers, students, parents/guardians, and other staff members find it convenient to use. To know more about this software, you could refer to the page of features without any hesitation or restriction.

Yes, admins can take backups & then restore at any point from the dashboard

Security can be configured to your specific requirements. It is up to you to decide who can view or edit the information.

We can provide you with partial or complete support to transfer data from your current software to Acmoschool.

Acmoschool is a cloud-based system so you don’t have to worry about the server configurations. We have our own Secure Server running 24x7x365 which will take care of your data and security. Rather than buying costly hardware, you could shift to cloud mode. It’s very simple and easy.

There are many cases in which College/School/University asks to provide additional reports apart from which our system serves already. In that case, our team will first investigate whether the new report is worth adding in the system or not. Once we analyze the depth of the need, our team will develop the report on your request

Everything at Acmoschool is user friendly. Parents/Students play a crucial role in academics and have got the right to access the information. Students/Parents will be provided with an ID and Password to access the Student Information Portal (Login). Organization admin has got all the rights to provide the URL of Parents/Students login. You just have to enter the Username and Password in the field. The home page of your portal will be displayed on your screen. The user can access all the modules he has provided permissions for.

By keeping its records Each and every activity in an institute does matter. Any institute gets benefitted by keeping accurate records of their activities. For example, if any student is participating in any extra co-curricular activities, Acmoschool’s event management module helps Institute to add entire information right from student’s participation to the final results of any completion, everything is well managed. Likewise, Fees Management, Examination Management, Hostel Management, Transportation management, etc are various other activities that can be evaluated by shifting towards paperless mode.

Easy to Operate Acmoschool is very easy to operate hence no computer-friendly operators are required. Even non-professionals can easily operate the ERP software within a very few clicks. And If some kind of issue still arises in using software, our dedicated team assures you to provide the best-in-class guidance and support at each step of execution. Feel free to contact our team at any time.